Books to Go (Contactless pick-up of Holds)

Starting June 15, 2020

South Coastal Library is safely and responsibly reinstating library services to the public. Starting June 15, we will offer contactless pick-up of holds in our lobby. At this time the physical library is open for computer access by appointment only. 

Books to Go & Phone Service Hours:

Monday – Friday 10 am to 4:30 pm
Saturday: 10 am to 3 pm

How does it work?

Procedure:

  • Place your items on hold via the Delaware Library Catalog, the DLC Mobile App or give us a call at (302) 539-5231. Need help using the online catalog and accessing your account? Watch our brief 5 minute video.
  • When your items are available you will receive an email or text asking you to call the library to schedule an appointment for pickup of materials. 
  • Visit the library at your scheduled pickup time and come into the lobby to pick up your holds. Please remember to wear your mask and follow social distancing guidelines. There is a limit of 4 patrons in the lobby at a given time. If the lobby is currently occupied, please wait outside for your turn. 
  • Patrons requesting items at other Delaware Libraries via transit may experience increased wait times to safely quarantine and handle materials. In addition, due to precautions, decreased library hours, and COVID-19 concerns, county transit of books has been limited to 3 days a week. We thank you for your patience and support.

Returning items?

  • Please deposit all library returns into our outside book drop. Items will remain on your account for at least 72 hours to allow for quarantining and sanitizing of materials. 
  • There are no late fees for overdue items through Labor Day. 

Common Questions:

When will the library reopen?

  • Sussex County Government and Sussex County Libraries are working to safely reopen to the public. Opening the book drop and beginning our Books To Go Pickup Service are the first steps towards reinstating library services. In Phase II, we have reopened the library for computer access by appointment as well. We are not currently open for browsing, or on-site programming/meetings.  Please check our website, Facebook and Sussex Libraries for the latest information on reopening and phased services.

Why are some libraries open for browsing but South Coastal is not?

  • South Coastal is one of three Sussex County Government operated libraries. Please watch this short video for more information. 

Why are the items I returned still on my account?

  • Please allow at least 72 hours for items to be checked in and removed from your account. We need this time to quarantine materials and safely sanitize materials for reuse.

Can I come into the library? 

  • The physical library remains closed at this stage for all services except computer access. Computers can be reserved by appointment and are limited to 1 hour per day per patron. Learn more. In addition, we have contactless pick up of holds in our lobby by appointment, grab & go bags (free books to keep), virtual programming and free Wifi in our parking lot and garden area.